Debate contribution: GP Appointments: North Down
Debate contribution by Mr Robin Swann on .
- MLA
- Mr Robin Swann
- Party at the time
- Ulster Unionist Party
- Date
- 21 May 2024
- Type
- Debate contribution
- Business
- Oral Answers to Questions
- Heading
- GP Appointments: North Down
- Assembly identifier
- Official Report component 4491714
Read the official Assembly record
Text
I say to the Member that, if she has a direct complaint to make against Priory and Springhill surgeries, I will provide her with details of where she can make a complaint. She will be aware that the contract held by those practices is the initial route of access. My Department has established a GP access working group to explore issues relating to access to services and to oversee work to improve patients' experience. The group's membership includes representatives from general practice and service users. Work is ongoing to develop guidance for practices on managing patient demand and optimising workflow to maximise efficiency. The group is also considering how technology can be and is being utilised to help develop improvements to the process of accessing services for patients and practices alike. One such workshop is planned for this year. I hope, however, that the Member has raised those concerns directly with the practices rather than coming here to air them initially.
161 words. Text as published by the Northern Ireland Assembly.
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